FAQ’s VIRTUAL REALITY

Virtual reality, often abbreviated "VR" for "Virtual Reality", is a computer technology that gives it’s user the illusion of being in another world. With a server and a virtual reality headset that transmits an artificial image in real-time, the person wearing the headset can move and interact with the virtual environment in which they find themselves. We have three different VR game modes at Level Up Arcade: Death Squad, Kitchen Panic & CyberClash.

Virtual reality games use virtual reality technology to create an immersive, three-dimensional environment for the player. In virtual reality gaming, players wear a VR headset that tracks their movements and displays a 3D image of the game world, allowing them to interact with the virtual environment in a more natural and intuitive way.

Not necessarily! Our virtual reality has select experiences that cannot impact the well-being of our customers. The feeling of seasickness or transport only arises when moving virtually without physically moving (eg: a roller coaster experience).

The minimum recommended age is

• 6 years old for Party Playland and The Smurfs

• 8 years old for Cyberclash, Deathsquad, Kitchen Panic, Kracken Island

• 11 years old for our escape room - B Block Breakout.

Why? Quite simply the complexity of the experiences requires a certain dexterity with the joysticks that the younger children do not necessarily have. Children below this age are always welcome, but they may not fully enjoy their experience.

Please consider your child’s individual capabilities before making a booking.

Some games may be too scary or difficult for your child to understand.

It's always better to arrive early! We recommend arriving 5 minutes in advance of your booking time. Late arrivals will not receive their full game time.

The headsets are designed to accept a large majority of glasses. However, some larger frames do not always fit. Some people also prefer comfort over usefulness and take them away. We, therefore, recommend wearing contact lenses when possible.

We can accommodate up to 6 people per session.

Our Virtual Reality Arena offers a selection between:

Death Squad – Team up and survive against the undead horde as they swarm your base. Earn money as you kill zombies to unlock new areas and buy powerful weapons.

Kitchen Panic – Keep calm under pressure and quickly produce the finest dishes Paris has to offer before the customers run out of patience. Chop, cook and even throw ingredients at your teammates to get the meals served on time!

CyberClash – Go head to head with your friends and family and choose between Free-For-All, Team Deathmatch, Archery, King Of The Hill or Battle Royale!

It is always recommended to leave a break of one game between sessions.

Please note that if you book back-to-back sessions, you will exit the game after the first session and re-enter the game from the start for the second. If you would prefer to complete a game for more than the 15 minutes you must let staff know before you start.

Booking back to back sessions does not mean you will play 1 x 30 minute game, it will still be 2 x 15 minute games that will not continue on from the previous game.

Prices will vary mirroring our busy/quiet periods and range from $15 to $20 per person, per 20 minute session.

Each VR session will run for 15 minutes. There is an additional 5 minutes at the beginning of each sessions for check in and safety instructions.

Bookings are recommended as we cannot guarantee the availability of our sessions to people arriving without a reservation. You can book online, which you will have an overview of the available slots, by phone or email.

At the moment when you book your group would be the only ones playing at one time.

Yes, you are able to play in a wheelchair - we are in an accessible location, and we play in a 6m x 6m chair safe empty space. There may be elements of the games that rely on height or motion that could be problematic, and you’ll have controllers in your hands which some may find awkward when moving. Although you see each other within VR you don’t have full peripheral vision and of course your chair won’t be visible in the game so there is a risk of collision. If this is something that would be of concern in the real world, it is a concern in VR.

If you are a wheelchair user and would like to help us become more accessible by playing our games and giving us feedback and guidance as to what works, what doesn’t, and how we can make our games as accessible as possible we’d love to hear from you.

Yes, you can use your Level Up Arcade card to pay for the virtual reality games. Please ensure you book!